kedai Casino & Sportsbook Data Care

This page describes what we collect when you use kedai and how we keep that data protected. We operate our platform across Indonesia through Jakarta, Surabaya, Bandung, and Medan, serving users who access our services where local law permits. Our commitment centres on transparency about your information and your rights to control it.

We at kedai collect personal data only to operate your account, process your deposits and withdrawals, verify your identity, and comply with local regulations. We do not sell your data to third parties. We encrypt all information in transit and at rest. This policy explains what we do, who we share data with, and how you can request access or deletion.

What we collect on kedai

We collect your email address, phone number, full name, date of birth, and identity document number when you open an account. We also collect your residential address and banking details (account holder name, bank code, account number) to process withdrawals. During account verification, we may request a photo of your identity card or passport.

When you use kedai, we log your IP address, device type, browser version, and the pages you visit. We record the time and amount of each deposit, withdrawal, and bet. We store your transaction history with payment providers such as DANA, e-wallet, mobile banking, and local payment virtual accounts. We do not track your location beyond what your IP address reveals.

How we use your data on kedai

We use your email and phone to send account notifications, withdrawal confirmations, and security alerts. We use your identity documents to verify that you are of legal age and to comply with anti-money-laundering rules. We use your banking details only to process your requested withdrawals and to reconcile transactions with our payment partners.

We analyse your betting and deposit patterns to detect fraud and unusual account activity. We may flag accounts that show signs of problem gambling or money laundering for manual review. We do not use your data to build marketing profiles or to sell targeted advertising.

Third parties we share data with

We share your banking details with payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) only to complete your deposit or withdrawal. We share your identity information with our compliance team and with government authorities if required by law. We do not share your betting history or account balance with any third party except as required by regulation.

Our servers may sit outside your jurisdiction. Data transfers to our hosting provider are encrypted and subject to the same security standards we apply locally. We do not transfer your data to countries with weaker data protection laws.

Your rights regarding kedai data

You have the right to request a copy of all personal data we hold about you. You have the right to correct inaccurate information. You have the right to request deletion of your account and associated data, subject to our obligation to retain records for compliance purposes. You have the right to object to our use of your data for fraud detection or marketing.

To exercise these rights, contact our support team in English. We will respond to your request within 30 days. If you believe we have mishandled your data, you may lodge a complaint with the relevant data protection authority in your jurisdiction.

How we secure your data on kedai

We encrypt all data in transit using TLS 1.2 or higher. We encrypt sensitive data at rest using AES-256. We restrict access to your personal information to employees and contractors who need it to operate kedai. We conduct regular security audits and penetration testing. We do not store your password in plain text; we hash it using industry-standard algorithms.

We require two-factor authentication for all withdrawal requests. We log all access to your account and alert you of any login from a new device. If you suspect your account has been compromised, change your password immediately and contact our support team.

How long we keep your data

We retain your account data for as long as your account is active. After you close your account, we retain your transaction history and identity documents for seven years to comply with anti-money-laundering regulations. We delete cookies and session logs after 90 days of inactivity. We do not retain your password after you reset it.

This policy was last updated in 2024. We may update it at any time. We will notify you of material changes by email. Continued use of kedai after a policy update constitutes your acceptance of the new terms.