kedai Terms of Use

We at kedai operate an online gaming and sportsbook platform accessible to users in supported jurisdictions. These terms outline the conditions under which you access and use our platform, including account registration, deposit and withdrawal procedures, bonus eligibility, and dispute resolution. Our services are available only where local law permits.

When you register an account on kedai, you agree to comply with these terms and all applicable laws in your jurisdiction. We reserve the right to update these terms at any time. Material changes will be notified via email or in-app notification. Your continued use of kedai after an update constitutes acceptance of the revised terms.

We take your account security seriously. You are responsible for keeping your login credentials confidential. We undertake to protect your personal data through encryption, two-factor authentication, and standard security practices. If you suspect unauthorized access to your kedai account, contact our support team immediately.

Account Registration and Eligibility

To open an account on kedai, you must be of legal age in your jurisdiction and provide accurate personal information. We collect your name, date of birth, phone number, and email address. We verify your phone via SMS code before your account becomes active.

You are responsible for ensuring that your use of kedai complies with local law. We do not offer our services in jurisdictions where online gaming is prohibited. Users in Jakarta, Surabaya, Bandung, Medan, and other supported regions can access kedai where applicable law permits.

We reserve the right to refuse, restrict, or terminate any account if we suspect violation of these terms, fraud, or use of automated tools. If your account is suspended or terminated, any remaining balance may be subject to our dispute resolution process.

Deposits, Withdrawals, and Payment Methods

We at kedai accept deposits via DANA, e-wallet, mobile banking, local payment, and virtual accounts from online payment, e-wallet, mobile banking, and local payment. Deposits are typically credited within minutes. Withdrawals are processed subject to KYC verification — you must provide proof of identity and a recent bank statement before your first withdrawal.

Withdrawal requests are reviewed daily. Once approved, funds are transferred to your originating payment method or virtual account. Processing times vary by payment channel: e-wallets settle within one business day; virtual accounts are processed at 10 AM Jakarta time daily.

We do not charge deposit or withdrawal fees. However, your bank or payment provider may charge their own fees. We are not responsible for fees or delays imposed by external payment processors.

Bonus Terms and Conditions

We on kedai may offer welcome bonuses, reload bonuses, or promotional offers from time to time. All bonuses are subject to specific terms — including wagering requirements, time limits, game restrictions, and maximum-cashout limits. We outline these terms clearly when you claim a bonus.

Bonuses are credited to a separate bonus balance. You must meet wagering requirements by placing eligible bets before you can withdraw bonus funds. If you do not meet wagering requirements within the specified timeframe, any unclaimed bonus balance is forfeited.

We reserve the right to void any bonus if we detect abuse, multiple accounts, or collusion. Bonus terms may change without notice; we will notify you via email or in-app notification.

Your Rights on kedai

We at kedai undertake to:

• Protect your personal data through encryption and secure storage.
• Process withdrawals fairly and without unnecessary delay.
• Honor all bets and game outcomes as recorded by our system.
• Provide English-language customer support for account and payment inquiries.
• Maintain fair gaming standards through regular audits and third-party testing.

If you have a complaint or dispute, contact our support team. We will investigate and respond within five business days. If you are not satisfied with our resolution, you may escalate your complaint to our dispute resolution team.

Limitation of Liability and Dispute Resolution

We at kedai are not responsible for:

• Technical failures, internet outages, or payment processor delays.
• Loss of winnings due to account suspension or termination.
• Third-party access to your account if you have shared your credentials.
• Fees charged by your bank or payment provider.

If a dispute arises, we will review all relevant account records and transaction history. Our decision is based on the data recorded in our system at the time of the bet or game. We do not accept disputes more than thirty days after the disputed transaction.

Jurisdiction Notice

We at kedai operate in supported jurisdictions only. Our services are available only where local law permits. We do not offer our services in jurisdictions where online gaming is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

We do not operate licensed gambling services in any specific country or territory. We do not claim licenses or partnerships with government bodies. Our platform operates under the terms outlined in this document and is subject to change at any time.

If you are unsure whether kedai is available in your jurisdiction, contact our support team before registering. We are available in English via email and in-app chat during standard business hours.

Final Terms

These terms apply to all users of kedai. By registering an account and using our platform, you agree to be bound by these terms. We reserve the right to modify these terms at any time. Your continued use of kedai after any update constitutes acceptance of the revised terms.

If any part of these terms is found to be invalid or unenforceable, the remaining terms remain in full effect. We encourage you to review these terms regularly, particularly before Idul Fitri, Idul Adha, Imlek, or during major football events such as Liga 1, Piala Indonesia, Piala AFF, or Champions League seasons, as promotional terms may change.